Big agency skills without the big agency bills. Quill Creative, a marketing agency for SMEs. From web design to writing content lines, all you need to grow & succeed.

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Privacy Policy

Who we are

Quill Creative is a UK based creative agency providing web design, branding, marketing, and content services.
Website: https://quillcreative.co.uk

For any privacy related enquiries, you can contact us at:
hello@quillcreative.co.uk

What Data We Collect

We may collect and process the following data:

Information You Provide

Name
Email address
Phone number
Business details
Any information submitted through contact forms, booking forms, or enquiries

Automatically Collected Data

IP address
Browser type and version
Device type
Pages visited and time spent on the site

How We Use Your Data

We use your data to:

Respond to enquiries and provide services
Communicate with you about your project or enquiry
Improve website performance and user experience
Send marketing emails (only if you have opted in)
Analyse traffic and user behaviour

Cookies

Our website uses cookies to improve functionality and performance.

Cookies may be used to:

Remember your preferences
Analyse website traffic
Support marketing and advertising efforts

You can control or disable cookies through your browser settings.

Third Party Services

We use trusted third party tools to operate and grow our business. These may include:

Google Analytics for website tracking and performance insights
Mailchimp for newsletter and email marketing
Meta for advertising and audience targeting

These services may collect data in accordance with their own privacy policies.

Embedded Content

Pages on this site may include embedded content such as videos or social media posts. These behave as if you visited the external website directly and may collect data, use cookies, and track your interaction.

How We Share Your Data

We do not sell your personal data.

We may share your data with:

Service providers that help us run our business
Legal or regulatory authorities if required

How Long We Retain Your Data

We retain personal data only for as long as necessary:

Enquiry data: retained for customer service and business records
Marketing data: retained until you unsubscribe
Analytics data: retained in line with third party platform policies

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise any of these rights, contact:
hello@quillcreative.co.uk

Data Security

We take reasonable steps to protect your data using secure systems, encryption where appropriate, and controlled access.

Where Your Data is Stored

Your data may be stored on secure servers within the UK or EEA. Some third party services may process data outside of these areas but are compliant with relevant data protection standards.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this policy or your data:

Email: hello@quillcreative.co.uk
Website: https://quillcreative.co.uk

Inspired by Africa

Quill is inspired by Africa. I spent over 15 years living in South Africa, building brands & businesses. It’s a beautiful country, rich in culture, wildlife and shaped by its checkered history. During my time there, I was involved in many animal charities and even co-founded one myself. Quill will continue to support the charity. Take a look at the website to see all the work we achieved.

Giving is Living

Boring but important stuff below...

Quill Creative